Great American Cookies

Reviews about Great American Cookies

• 1 / 5

  By Megan Abdon
  I order all the time and ordered one for a birthday over the phone jake the guy I spoke with repeated my order back it was right got to pick it up at the time specified it was wrong not the way I ordered it really pissed off talked to jake and he couldn't give me a reason why it wasn't made the way I ordered or why it had to be remade and still wrong! Getting my damn money back!
  April 09, 2017
• 4 / 5

  By Joshua Obelenus
  Again, over-priced mall food, but the cookies do taste amazing. Especially the chewy and crispy pecan cookies.
  April 08, 2017
• 1 / 5

  By SwissRux
  My fiancé loves the cookie cake! So we decided to get him one for his birthday. When we picked it up and took it home the name on it was spelled wrong. So when we called to let them know the manager on duty he said we can bring back the cookie and they can "fix the icing". Note we drove some good distance to get it. We let him know that then he returned with a ignorant comment saying "well I am not coming out there to fix it". Now I know that's not how you talk to a customer so we asked to speak to a supervisor and he said he is the only one there. We asked who the supervisor was we got 3 different names and just attitude. Will never do business with them again. The cookies are great the customer service is horrible. Piss poor need to get that together!
  April 04, 2017